A: UPM is digitalizing procurement processes by creating a collaborative ecosystem with its suppliers. Processes, such as tendering, contracting, demand planning and purchase transactions, will be simplified and automated by the implementation of SAP Ariba solution. By doing this, UPM wants to achieve high performing and sustainable supplier base, have suppliers transparently integrated in to business processes, and achieve step change in process efficiency and quality.
Frequently Asked Questions
A: We will be inviting suppliers to join Ariba Network and to complete the UPM registration form in phases during 2020-2022. We will send you a project notification letter (PNL) when it is time to start the onboarding.
A: Your fees will be paid by UPM when collaborating with us over Ariba Network. However, you might have to pay fees when collaborating with your other customers on the Network.
A: Yes. As a valued supplier, your participation in this initiative is key to maintaining our ongoing business relationship.
A: You can find general information about Ariba Network from SAP Ariba web pages. Once you have your Ariba Network account, you can also access the Ariba Support Center, where you find lots of detailed information.
When we start the process with you, you will receive UPM specific instructions and you can always contact us at join.ariba@upm.com.
A: Ariba Network is world’s largest B2B trading platform. Benefits you might have, include the following:
- Receive purchase order (PO) notifications and submit order confirmations and invoices electronically
- Set up catalogs for your products and services
- Reduce your administrative business expenses
- Get online visibility to your transactions with UPM
- Participate in tendering (RFx) events and contract negotiations
- Support UPM’s strategic business plan
A: Yes. When we start the process with you, we will send you instructions and we will invite you to a training webinar.
A: Yes. You must complete the UPM specific registration form, but you can of course use your existing Ariba Network account when logging in to the questionnaire.
A: Yes. You should inform our colleagues, especially those who are involved in business process development and running the ordering & sales processes.
A: You can contact us at join.ariba@upm.com. When providing the information, please make sure you provide at least the following: complete company name and address, contact person name, e-mail, phone number, and UPM vendorID if you know it.
A: In the first phase the available transactions are: receiving purchase order and sending order confirmation, advance ship notice and invoice. In the future there are more transactions available for selected suppliers.
A: The person who creates the account selects the administrator. There can be only one administrator for the account, but up to three (3) can receive the notifications. It is recommended to use group e-mail address to receive notifications.
Please ensure you assign the administrator role to your colleagues if you are away for an extended period of time, you change your position or leave the company. If you need to re-assign the account while the previous administrator is out of reach, please contact Ariba for support.
A: Inbox and Outbox functionalities are only available for Enterprise account. When doing business with UPM you can upgrade your Standard account to Enterprise account free of charge. Just please let us know. When doing business with other customers using Enterprise account, charges may apply.
